Data Deletion

Effective date: August 11, 2026

You have the right to request deletion of your Apparae account data at any time. This page explains what will be deleted, how to request it, and how long the process takes.

1. What gets deleted

On a verified deletion request, Apparae will permanently delete:

  • Your account (email, display name, authentication credentials)
  • All business content you provided (idea, ICP worksheet, uploaded documents, chat messages, files in your working directory)
  • All content Apparae agents generated on your behalf (drafts, published posts, emails, code, analyses)
  • All OAuth tokens for third-party services you connected (Facebook, Instagram, Threads, X, LinkedIn, GitHub, Stripe, Google Workspace, etc.)
  • All cached metadata about your connected accounts (page identifiers, handles, follower counts, etc.)
  • All agent execution logs, event traces, and telemetry associated with your account
  • All payment method identifiers on Stripe (billing records are retained per Section 5 for tax and accounting compliance)

2. How to request deletion

Option A — In-app (fastest)

  1. Sign in to Apparae at apparae.com
  2. Go to Settings → Account
  3. Click Delete account
  4. Confirm your email address
  5. You will receive a confirmation email; click the link within 24 hours to finalize the request

Option B — Email

Email sharifocc@gmail.com with the subject line "Data Deletion Request" from the email address associated with your Apparae account. Include:

  • Your Apparae account email (must match the sending address)
  • Your Apparae account identifier if known (optional)
  • A brief statement confirming you want your account and data permanently deleted

We will respond within 72 hours to confirm receipt and within 30 days to confirm completion.

3. Deleting only specific connected data

If you want to remove data from a specific connected service without deleting your entire Apparae account, you can disconnect that service individually:

  • Facebook / Instagram / Threads: Apparae account → Settings → Connected accounts → find the account → Disconnect. Apparae immediately revokes the stored access tokens and deletes cached metadata within 24 hours.
  • X / LinkedIn / GitHub / Stripe / Google Workspace: same path.
  • Business content: Delete individual files, chat threads, or projects from your Apparae dashboard.

4. Deleting via Facebook / Instagram / Threads directly

If you remove Apparae from the list of connected apps on Facebook, Instagram, or Threads directly (Meta account → Settings & privacy → Business Integrations / Apps and Websites → Apparae → Remove), Meta will send Apparae a deauthorization signal. Within 30 days of receiving that signal, Apparae will:

  • Delete the stored OAuth tokens for that Meta account
  • Delete cached page metadata, page identifiers, and follower counts
  • Retain only aggregated, anonymized analytics that cannot identify you or your Meta account

To confirm deletion has completed, email us at sharifocc@gmail.com with the deauthorization confirmation identifier Meta provided.

5. What Apparae retains after deletion

Even after account deletion, Apparae may retain the following for the periods indicated, as required by law:

  • Billing records (invoices, payment history, tax records): 7 years, as required by IRS and state tax authorities
  • Anonymized aggregate telemetry (feature usage counts stripped of any identifiers): retained indefinitely for product analytics
  • Records required for legal defense (e.g., dispute or subpoena records): retained until the applicable statute of limitations expires

These retained records cannot be used to identify you or to reconstruct your account content.

6. Timing

  • 0–72 hours after request: confirmation email sent
  • 72 hours – 30 days after confirmation: deletion executed across all Apparae systems and sub-processors (Supabase, Google Cloud, Vercel, Postiz, Sentry, PostHog, Langsmith)
  • 30-day mark: final confirmation email sent, deletion complete

7. Restoring a deleted account

Once deletion is executed (after the 30-day window), your data is permanently and irreversibly deleted. It cannot be restored. If you change your mind before the 30-day window closes, email us immediately and we will halt the deletion.

8. Questions

Questions about data deletion: sharifocc@gmail.com. We respond within 72 hours.

See also: Privacy Policy · Terms of Service